Customer Reviews
See What Our Customers are Saying
At Concierge Auto Repair, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Concierge Auto Repair to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Concierge Auto Repair:
Usually I don’t feel comfortable to go to Auto mechanics because I heard so many stories about how some mechanics are cheating customers. After researching I found Jim is most trustworthy person and he proved it. They bring my car to my residence and the invoice has detailed line items. I am very happy with Concierge Auto Repair 😊
Nageswara Rao Katragadda
I have received excellent service from Concierge.Auto Repair. I can trust Concierge Auto Service
Jenice Holland
Scheduled an appointment to fix what i thought was an issue. Concierge identified the real issue and even did the legwork to tell me that the manufacturer had an extended warranty which would cover the repair at no cost on the defect. Greatly appreciated the honesty and will use again for future non covered issues!
Allyson Carter
Excellent and quick service, 100% of communication and honest, having issues with a faulty AC and they bring me back a super cool freezer, im more than happy. Thanks guys.🥶
Nestor Caballero
Excellent work (as always) at a reasonable price. I would not take my car anywhere else.
Stephen Maddox
I have had my vehicle in several times and every time Jim and his great team went over and above what I expected, and when I got my bill it was less than what my local shop quoted me. My trip from Conroe is worth every extra mile, won't go anywhere else! Thanks Jim.
Karen
Had such a great experience at concierge auto repair. Incredible service and so grateful for all their help!
danessa brady
Very professional, very honest about what work I needed and what I didn’t need, they actually saved me money by letting me know there were repairs that I didn’t need done to my vehicle, after being told at a different shop that I needed those repairs done immediately, they did not start any work without my approval first, and they always stand Behind their work, and the best thing about it was after the finished the repairs they even delivered the vehicle to my house, it was a very satisfying experience, they definitely put my mind at ease from the moment I walked in, I will definitely never go anywhere else.
James Macias
Went in for a simple repair but it required a piece that was supposed to come with the car but didn’t. They advised me on what piece I needed to get from Toyota. I got it and returned to the garage. They took the piece and performed the service quickly as I waited in their very comfortable waiting area! Great job and great service!
Don Sharps
Concierge Auto Repair in Spring, TX has been my #1 auto shop in the north Houston area for major repairs and diagnostics for several years. When I shop for businesses that will make me a repeat customer, I focus on honesty, quality customer service, expert technical skills and/or knowledge, and have pricing that is a win/win model for them and myself. Everyone at Concierge has been top notch and done excellent service on my Mazda CX-9. My recent visit was to repair a non-functioning driver door main lock switch they had to pre-order. It took them less than one hour and I was on my way with a feeling of safety knowing my doors were locked from within while driving or stopping at red lights especially at night. I highly recommend this shop.
Isabelle
Jim and the team were great. Brought in car for oil change. Informed us of an issue that we need to monitor. Really appreciate their care and professionalism.
Sophos Chu
I’m very happy with the service I received and will definitely be returning for future maintenance and repairs. I highly recommend Concierge Auto Repair to other Range Rover owners looking for a trustworthy alternative to the dealership! Thank you Jim!
BF
When the transmission in my 2020 Tahoe failed, I took it to Concierge Auto as a first thought, not last thought. Jim and the team have built a solid reputation with me and others I have referred them to. They not only have well trained experienced mechanics, but their customer service is over the top as well. I highly recommend their repair center if you need auto repairs that are reasonable, fair and professionally performed!
Aaron Beeching
The service here is outstanding. Jim was a joy to deal with. I originally went to them because my check engine light was on and I need a diagnostic done to see what the issue was. They did the diagnostic and told me what the issue was and gave me options on what my choices were. It ended up being that my mass airflow sensor and air filter needed to be cleaned (sensor) and replaced (filter). In addition, I needed my blinker assembly (on the steering column) replaced. I had the part but no one to replace it. Concierge Auto Repair made that replacement as well. Over all I'm very, very pleased with the service I received and will definitely return if I have car problems again. My roommate recommended them to me and I would definitely recommend them to others.
NessPublic
As always, Jim and Concierge provided excellent service and took care of our truck issues despite it being a weekend. I was traveling when my daughter had car trouble and Jim took care of everything for us. It’s nice to have a mechanic we can trust and who is so responsive even when the shop is closed.
Armando Jose
They serviced my SUV with a fuel injection flush. Good price and prompt, courteous service!
Erica Aker
Jim and the team at Concierge Auto are awesome! Great service and fair prices.
Keith Anderson
Absolutely the most honest repair shop I've ever used. The mechanics are exceptional and certified in everything. Took Concierge 1 day to find the issue on my daughters Ford Escape, Joe Myers had it for 10 days and couldn't figure it out. I highly recommend Concierge, Jim and the entire staff. I trust them, and they go out of their way to accommodate schedules. Pickup and delivery is awesome.
Terri Alford
I was referred to concierge Auto Repair from a friend and he gave them rave reviews and I must say that they are the friendliest most knowledgeable people I truly trust them with my automobile and Trust what they tell me as far as what is needed for my car I will forever be grateful for them and they have my business forever
Jacqueline King
Great shop, the only place I trust to work on my cars, very fast. I highly recommend them.
ron mauldinrmauldin
Jim and Nathan are amazing! My friends and I have been going to them for years. It's very difficult to find talented, fair, well priced AND friendly mechanics. Also, while you wait you can play pool or foosball or watch TV in their giant comfy-furniture filled waiting room!
Melissa Brooks
Great experience, attention to detail, goes above and beyond. Definitely recommend
James Freeman
Attentive, professional and service with a smile! I have trusted all my vehicles to the care and discerning eye of Concierge Auto Repair since they have been in business.
Lisa M
I have worked with Concierge on three different issues on two different cars. They fixed the problems I had, and importantly, the didn’t try to sell me services I didn’t need.
The Respondent
Excellent service, perfect job and good people. This just about sums up my experience with Jim and his crew. It was a pleasure doing business with them.
Marshall Mackey
Excellent customer service! I recommend this auto repair shop to everybody!
ANNETTE DIAZ
The entire team at shop are AMAZING!!! I can not thank all of you enough for the care and speed you took care of my car.
Angela Carter
Concierge, gave personal attention to what was causing the engine light to come on and know exactly what it was and order the part and they were done. It was wonderful so it’s a great great experience working with them.
Jenice Holland
Only guys I trust with my Z for 6 years now. Jim always responsive, informative, helpful and team takes great care in what they do.
chad paris
Concierge is an amazing team of mechanics and people! They did exactly what they said and diagnosed my F250 and repaired the fuel pump !!!! An amazing and informative experience!!! Thanks guys!!!
Rusty Brasher
Jim and his team are top notch and always go above and beyond. I especially appreciate the communication and keeping us updated on the status of the car and his honesty. We've serviced multiple cars here and will continue to do so because they'll get the job done right and at a great price. I appreciate a shop like Concierge that is still doing honest and good quality work. Thanks for all that you do!
Nicole TheCaulkArtist
Concierge Auto Repair is our family go to spot for all things auto. We've taken numerous cars there and their service is top tier each time. This last time we were dealing with an extended warranty issue and I sincerely appreciate Jim's communication and efforts to get the job done right. The job took longer than anticipated, which was out of everyone's control, but communication made the experience as good as possible. I trust their honesty and attention to detail. Thanks for all that you do!
Nicole Durham
The repairs was done on my 1993 toyota pickup truck ( fuel pump and filters ) . The shop made the repairs in a timely manner. Staff sre friendly and professional. I keep taking my autos to them
Mark Lewellyn
After receiving quote, I brought car in for repairs. The repairs were done and I went after the car the following day. I test drove the car and it handled excellent. I'm very satisfied. Thanks to everyone at Concierge Auto Repair...
quirozos
As a single mother of two teenagers and a business owner, my time is extremely valuable. Concierge’s driveway pickup and drop-off service has made maintaining both of my vehicles seamless and stress-free. Outside of the dealership (while under CPO Warranty), this is the only shop I trust to service my Macan and 911. They have handled everything from repairing an A/C line leak to repairing a 7 speed manual transmission. Whether it’s major mechanical work or routine maintenance like oil changes and brakes, the quality and consistency of their service has been outstanding. Their team is professional, knowledgeable, and transparent, I personally always speak with Jim. Pricing is fair, communication is clear, and they stand behind their work. It’s rare to find a shop that combines technical expertise with genuine integrity and customer care. I highly recommend them to anyone looking for dependable, high-quality service.
Isela Truong
It was a very profesional place and courteous the mechanics and Jim were great and very honest they don’t just want to overcharge they actually care for your car health.
Jose Ramirez
Hands down best service in cypress.wont take mt vehicle to anyone else. Nathan and his team ste the best
Russell Sweat
These guys are great. I came to the them for a minor bumper popping out, and even though this is a mechanical shop, they still helped me pop that suckered back in in just 2 minutes and I was on my way. On top of that they taught me a bit about the inside of my bumper because they had the free time.
K
Every time I've gone to concierge auto they've gone the extra mile, and have usually been able to fix my car same day. For someone with a busy schedule its been hugely helpful. Would highly recommend.
S P
Great group of guys and very knowledgeable they found the issues my truck was having, explained the issues to me and the prices are good.
Desmon Davis
Great place. Friendly and honest. Jim is great. He very customer service center and treat as person and very straightforward.
Lamont Glenn
Very honest shop. Always go the extra mile to help you decide what needs to be done vs what you can wait on. Very fairly priced and responsive to questions and concerns. No hesitation about referring to friends and family.
Hugh Hait
Very honest and good quality work. Went extra effort to make experience wonderful
William Sanz
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Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Usually I don’t feel comfortable to go to Auto mechanics because I heard so many stories about how some mechanics are cheating customers. After researching I found Jim is most trustworthy person and he proved it. They bring my car to my residence and the invoice has detailed line items. I am very happy with Concierge Auto Repair 😊
Spring, TX
I have received excellent service from Concierge.Auto Repair. I can trust Concierge Auto Service
Spring, TX
Scheduled an appointment to fix what i thought was an issue. Concierge identified the real issue and even did the legwork to tell me that the manufacturer had an extended warranty which would cover the repair at no cost on the defect. Greatly appreciated the honesty and will use again for future non covered issues!
Spring, TX
Professional German car repair and great service overall
Spring, TX
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